Questions &
answers
Find answers to the most commonly asked questions about our products, ordering process, and veteran support mission.
About Our Peptides
Peptides are short chains of amino acids that act as signaling molecules in the body. They can support various biological functions including muscle growth, recovery, cognitive function, and overall wellness. Our peptides are research-grade compounds designed for scientific study.
Yes, all BRAVO 1 products undergo rigorous third-party testing for purity, potency, and contaminants. Each batch comes with a Certificate of Analysis (COA) that details the exact composition and quality metrics. We work with accredited laboratories to ensure the highest standards.
Most peptide products should be stored in a refrigerator at 2-8°C (36-46°F) to maintain stability and potency. Some products may require freezer storage. Always check the product label and COA for specific storage instructions. Keep products in their original packaging and away from light.
Each blend is formulated for specific research applications: Recovery Blend focuses on healing and repair, Performance Blend targets muscle growth and strength, Cognitive Blend supports brain function, and Sleep Blend aids in rest and recovery. Visit our products page for detailed information about each blend.
When stored properly in refrigerated conditions (2-8°C), most of our peptide products maintain stability for 12-24 months from the date of manufacture. Reconstituted peptides should be used within 30 days. Each product includes specific stability data and expiration information on the COA.
Our products are research compounds and individual responses can vary. Common reported effects in studies include injection site reactions, temporary fatigue, or mild headaches. We strongly recommend consulting with a qualified healthcare provider before use and following all safety protocols outlined in our research guidelines.
For research purposes, you'll typically need bacteriostatic water, insulin syringes, alcohol wipes, and sterile vials. We provide detailed reconstitution protocols with each order. Always use proper sterile technique and laboratory-grade supplies for research applications.
Each product includes a batch-specific Certificate of Analysis (COA) with unique identification numbers. You can verify authenticity by cross-referencing the batch number on your product with the COA. We also provide QR codes linking to digital verification systems for added security.
Our peptides consistently achieve 98%+ purity levels, verified through HPLC testing. Each batch is tested for purity, potency, sterility, and endotoxins. The exact purity percentage for your specific batch is documented in the accompanying COA.
Ordering Process
No prescription is required as our products are research compounds. However, we strongly recommend consulting with a healthcare provider before use. Customers must be 18 years or older and acknowledge that products are for research purposes only.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and select digital payment methods. All transactions are processed securely through encrypted payment gateways. We do not store your payment information on our servers.
Orders can be modified or cancelled within 2 hours of placement, provided they haven't entered the fulfillment process. Contact our support team immediately at support@bravo1peptides.com if you need to make changes.
Yes, we offer volume discounts for qualified research institutions, laboratories, and bulk purchases. Contact our sales team at sales@bravo1peptides.com for pricing information and minimum order requirements.
Absolutely. We use 256-bit SSL encryption for all transactions and are PCI DSS compliant. Your payment information is processed through secure, encrypted payment gateways and never stored on our servers. We follow strict privacy protocols and HIPAA compliance standards for all customer data.
Yes, every order includes comprehensive research documentation: Certificate of Analysis (COA), reconstitution protocols, storage guidelines, safety data sheets (SDS), and relevant research references. Institutional customers receive additional regulatory compliance documentation upon request.
We stand behind our products with a satisfaction guarantee. If you're not satisfied with the quality or purity of your research compounds, contact us within 30 days of receipt. We'll work with you to resolve any issues, including replacement products or refunds when appropriate.
All orders are shipped in unmarked, discrete packaging with no external branding or product identification. We use generic shipping labels and professional packaging materials to ensure complete privacy while maintaining temperature control requirements for peptide stability.
Shipping & Delivery
Most orders ship within 1-2 business days. We offer Standard (3-5 days), Express (2 days), and Overnight shipping options. Orders placed before 2 PM EST on business days typically ship the same day. All shipments include temperature-controlled packaging.
Yes! We offer free standard shipping on all orders over $150 within the United States. Orders under $150 have a $8.95 shipping fee. Express and overnight shipping options are available for an additional fee.
Currently, we only ship within the United States and its territories. International shipping is in development due to regulatory complexities with peptide products. Sign up for our newsletter to be notified when international shipping becomes available.
If your package arrives damaged, contact us immediately at support@bravo1peptides.com with photos of the damage. We'll arrange for a replacement or full refund at no cost to you. All shipments are insured.
All peptide shipments include temperature-controlled packaging with gel packs or dry ice depending on the product requirements. We use insulated shipping containers and expedited delivery to ensure products remain within optimal temperature ranges throughout transit. Detailed temperature monitoring data is available upon request.
Yes! Once your order ships, you'll receive a tracking number via email with direct links to track your package. You can also log into your account to view order status and tracking information. We provide real-time updates from processing through delivery.
For temperature-sensitive peptides, signature confirmation is required. If you're not home, the carrier will attempt redelivery or hold the package at a nearby facility. We recommend scheduling delivery for when you'll be available or using a workplace address. Contact the carrier directly to arrange pickup or alternative delivery.
Our Veteran Support Mission
A percentage of every purchase is donated to verified veteran support organizations. We partner with groups that provide mental health support, job training, housing assistance, and other critical services. We also prioritize hiring veterans and offer veteran-specific discounts.
We partner with established organizations like Wounded Warrior Project, Veterans Community Living Centers, and Team Red White & Blue. We verify all organizations' impact and provide transparent donation receipts. Our partnerships focus on mental health, housing, job training, and community support programs.
Absolutely. Transparency is core to our mission. We publish quarterly impact reports showing total donations, recipient organizations, and specific programs supported. You can request donation certificates and see verified receipts from our partner organizations.
Yes, we offer a 15% discount for active military, veterans, and their immediate families. Verification is required through ID.me or similar service. The discount can be combined with certain promotions and applies to most products. Contact us to set up your veteran discount.
Yes, BRAVO 1 was founded by veterans and continues to prioritize hiring military veterans and their families. Over 60% of our team has military backgrounds, bringing unique perspectives on service, precision, and commitment to excellence. We understand the challenges veterans face and design our mission around addressing those needs.
We welcome nominations for veteran support organizations. Contact us at veterans@bravo1peptides.com with details about the organization, their mission, and impact metrics. We evaluate each nomination based on transparency, effectiveness, and alignment with our core values of supporting veteran mental health, employment, and housing.
Absolutely. We regularly sponsor and participate in veteran community events, health fairs, and support group meetings. Our team provides educational resources about peptide therapy, wellness programs, and connects veterans with healthcare resources. Follow our social media or newsletter for upcoming community event announcements.
Still Have Questions?
Our customer support team is here to help with any questions not covered here.